Privacy Statement:

Rikkers Gitaarbouw feels responsible for your privacy.
We do not send newsletters or unsollicited email, and we ask and keep only your name, telephone number and emailaddress to keep you up to dat with your build or repair.

Here you can find our statement where where this is stated officially:

You can download this statement here as a pdf document.


PRIVACY STATEMENT Rikkers Guitars & Double Basses

Rikkers Guitars & Double Basses, based in Groningen, the Netherlands and registered with the Dutch Chamber of Commerce under number 02068405, finds the protection of personal data very important. This privacy statement explains how Rikkers Guitars & Double Basses deals with information about an identified or identifiable natural person, as referred to in the General Data Protection Regulation (GDPR).

Application
This privacy statement applies to the following categories of natural persons of whom Rikkers Guitars & Double Basses processes personal data:
a - (potential) customers;
b all other persons who contact Rikkers Guitars & Double Basses or of whom Rikkers Guitars & Double Basses processes personal data, with the exception of any (temporary) employees.

Processing of personal data
Rikkers Guitars & Double Basses processes this personal data:
As personally provided by the person concerned during a visit, by telephone, or digitally (via e-mail or web forms on the website or otherwise), such as contact details or other personal data.
These personal details can consist of: (pre-) name, e-mail address, telephone number, brand and type of instrument and billing address.

Purposes of processing personal data
Rikkers Guitars & Double Basses processes personal data for the following purposes: a. An instrumental build or repair agreement and the payment for performed work;

Legal basis
Rikkers Guitars & Double Basses processes personal data on the basis of one of the following legal grounds:
1. consent of the person concerned. This permission can always be withdrawn, without this affecting the lawfulness of the processing on the basis of the permission before the withdrawal;
2. a legitimate interest, such as the use of contact details for inviting a meeting.

Processors
Rikkers Guitars & Double Basses may use service providers (processors) to process personal data that process personal data only in accordance with instructions from Rikkers Guitars & Double Basses. Rikkers Guitars & Double Basses will, if necessary, conclude with processors a processor agreement that meets the requirements of the General Data Protection Regulation (GDPR).

Sharing of personal data with third parties
Rikkers Guitars & Double Basses does not share personal data with third parties, unless it is necessary to comply with a legal obligation. Rikkers Guitars & Double Basses does not share personal data with third parties for commercial purposes.

Transfer outside the EEA
Rikkers Guitars & Double Basses does not, in principle, transfer personal data to countries outside the European Economic Area (EEA). Should this still be necessary, Rikkers Guitars & Double Basses will ensure that the transfer only takes place if the European Commission has indicated that the country in question offers an adequate level of protection or if there are appropriate safeguards within the meaning of the General Data Protection Regulation (Avg).

Storage of personal data
Rikkers Guitars & Double Basses does not store personal data longer than necessary. Rikkers Guitarbuilding & Contrabasses basically applies the following retention periods:
a. (financial) administrative data: 7 years after recording the data;
b. details of (temporary) employees and self-employed persons, other than (financial) administrative data: 5 years after leaving the employment or after the end of the assignment agreement;

Changes to privacy statement
Rikkers Guitars & Double Basses can always change this privacy statement. A current version of the privacy statement is published on the website of Rikkers Guitars & Double Basses. It is advisable to consult this privacy statement regularly so that you are aware of any changes.

Rights, questions and complaints
You have the right to request Rikkers Guitars & Double Basses to view, rectify, delete, transfer, limit the processing and object to the processing. You can contact Rikkers Guitars & Double Basses by sending an e-mail to vragen@rikkersgitaarbouw.nl
Also in case of questions or complaints about the way in which Rikkers Guitars & Double Basses processes personal data, you can contact Rikkers Guitars & Double Basses by sending an e-mail to info@rikkersguitars.nl. We will try to resolve a complaint satisfactorily. If that does not work for you, you can contact the Dutch Data Protection Authority (AP).